# Action types

Description:
Action not complete and/or not validated


Description:
Action is complete, validated, and effective


Description:
Action is complete but not valid or ineffective


Description:
Action is complete, but validation is needed


# Actions

Action:
2) Investigate using softer pin material

ValidationCriteria:
test that pins bend >45deg and not break


Action:
1) Develop tool to make separation easier

ValidationCriteria:
physical test on standard parts - must easily separate


Action:
3) Re-train operators on new tooling, new pin material, ensure sensitivity to problem

Criteria value:
operators did not understand procedure requirements


Action:
1) Change Traveler to identify the proper flag on each disk type.


Action:
Build fixture to measure flag alignment to pedestal


Action:
Re-trained all operators involved with polishing processes part of containment.


Action:
Inspect all areas for improperly installed extension cords and remove.


ValidationCriteria:
Measure OTD monthly for next 6 months - must be >90%


Comment:
ensure all back-ups attend the CAR meeting

ValidationCriteria:
review CAR attendance for 3 months - back-up attend


Action:
Remove all improperly installed power cords


Action:
Audit all areas:  look for other trip hazards and collision hazards


Action:
Audit to Ensure safety training for other tools is effective


Action:
Modify Job application to provide better capture of experience


Action:
Review the Train the trainer training materials - include requirement to review documents not use word of mouth


Action:
Re-trained Operator to existing Work instruction


Action:
Change PUR0010 section 8.2 to match current practice

ValidationCriteria:
Rev 11 released with accurate instructions


Action:
Chang PUR0015 section 8-9 to match current practice

ValidationCriteria:
Rev 02 released with accurate instructions


ValidationCriteria:
review training records; monitor emp practice


Action:
review other department procedures for current practice discrepancies


Action:
4) Review SBS Vendor Management Database


Action:
Improve Customer satisfaction  - develop plan within 30 days


Action:
Start  CAR XXXX to make a 10% increase in On time Delivery in Q3 to meet goal.


Action:
Start  CAR XXXX to modify QMS procedure for new Goals.


ValidationCriteria:
value is 20% greater than previous value


Criteria value:
records up to date; all passed verbal quiz


Action:
review expiration dates on F-level inventory


Action:
Contain the problem to stop material from reaching customer


Action:
Notify Customer of NC material in transit


# CAR Status

Description:
Long Term Corrective Action confirmed effective.  CAR closed.


Description:
Registered problem and Short Term Corrective Action in place in house.


Description:
Long Term Corrective Action developed but not implemented.


# CAR Types

Desc:
Initiated from an  external source (not a Customer Complaint)


Desc:
Initiated as a result of an internal audit


Desc:
Customer complaint (both valid and invalid)


Desc:
Vendor or supplier delivered NC material


# CAR_data

Subject:
Broken 0.047" diam pins on 200mm  Bonding

Problem Desc:
Primary Operator needed help to lift and separate 500mm part (too heavy) during cleaning process
2 parts were affected - 2 different assistant operators were used to lift + separate.  In the process of separating the parts, the pins were broken.
Operator did not know part was so sensitive.

Not a problem for larger size due to design differences.

Containment:
Stop processing of 200mm part (12/4) until proper corrective action can be identified.


Subject:
Part #26-2500-01 shipped with incorrect index flags

Problem Desc:
Part 26-2500-01 shipped with incorrect index flags.
Flags were disassembled and replaced where damaged.
Different parts require different size flags.  The wrong part was used - shorter version was required and longer version was used.

Containment:
Temporarily Change Traveler to identify the proper flag on each disk type.


Subject:
Part 26-2500-01 did not index correctly after Refurb

Problem Desc:
Part 26-2500-01 did not index correctly after Refurb.  [need more detail from customer 
Index flag is suspected as being out of alignment upon re-assembly.  Flag is locked in to the pedestal position with no adjustment.


Subject:
Pedestal, insufficient silicon coating after polishing

Problem Desc:
Pedestal, insufficient silicon coating after polishing.
Operator over polished part, exposing aluminum.
After inspecting defected parts, three parts were discovered to have exposed aluminum due to over polishing.
Other three parts had exposed aluminum due to possible machining process.

Containment:
Pull parts from production, three parts were reworked. Other three parts were put on hold pending further evaluations.
Re-trained operator who performed polishing process.


Problem Desc:
PN 66/01523-01 was delivered instead of 55/01523-01.  Packing slip was mis-labeled


Subject:
DSA performed an onsite audit of our company Quality systems as per the Supplier Assessment Tool

Problem Desc:
Overall we scored an 88.7% (>75% = passing)
Several findings and suggested improvements were noted.  In addition, this CAR will included some related actions needed to complete the certification/approval process.

Section    Finding
---------    ----------
4.1.2.7     We need  to improve visual isolation, identification of non-conforming material (tags and shelves)
4.1.2.7     Create Incoming/receiving Non-conf materials shelf
4.2.2.1     Improve visual scheduling tools:  
                - Recommend using PO DB to generate a report and posting the report to ensure OTD, 
                - make disk R/F board more formal / use colors to denote HOT items
EHS Chklst    Improve Contractor / visitor safety

Section Suggestions
---------  --------------------------------------------------------------------
1.1        Suggest NDA to be signed by Cleaning Sub tier supplier
4.2.3.3  Add check for calibration on set-up sheets

Misc Actions (mat not be related to CRSAT audit)
---------------------------------------------------------------------
1.3     Send PDF of  non-disclosure agreement to JB
3.14   JB to send PDF of  CofC and  CoC spec -


Subject:
Employee tripped on improper extension cord

Problem Desc:
Employee tripped on an extension cord, fell and sprained wrist.  ERT was activated and a safety report was generated.  Employee was sent for medical observation and released with no restrictions.  
Extension cord was improperly run to provide power to a fan because of the high summer temperatures.

Containment:
Inspect all areas for improperly installed extension cords and remove.


Subject:
Customer reported improper packaging used

Problem Desc:
Customer reported wrong packaging on part# 01-12345-222 on invoice #230098 shipped 5/1/2005

Containment:
Immediately issued a quality alert to all shipping clerks to highlight the issue and to instruct as to where to find the proper packing infor in the spec.


Subject:
Fire extinguisher re-cert date has been exceeded

Problem Desc:
Despite monthly maintenance checks, Fire extinguisher SN 98876876 re-cert date has been exceeded.


Subject:
Veritge called to complain about a late delivery

Problem Desc:
7/16 Customer service received a call from HG complaining about a late delivery on PN 55-9869876.
Further investigation determined the part was received on time, but not logged in their receiving system.  CAR was cancelled.


Problem Desc:
7/2 Customer service received a call from HG complaining about a late delivery on PN 55-9869876.

Containment:
Investigating late shipment.  Our records indicate shipment was made on time and Fed Ex has lost the package.


Subject:
Customer complaining about late Deliveries

Problem Desc:
ON 8/19 we received an email claiming 50% of deliveries were late in July.
We investigated by reviewing all shipping records and show on-time delivery was actually 98% in July.
Current sales orders specify to ship Ground (3-5 day delivery)
Customer claims the need next day priority.

Containment:
ship all orders next day beginning 8/20.


Subject:
Mill safety Training found to be ineffective

Problem Desc:
During a stand-up meeting, it was discovered that the old trainer skipped all safety training


Problem Desc:
Improve product tracking and corrective actions


Subject:
Investigate new Shop Floor Control Software

Problem Desc:
Investigate new Shop Floor Control Software to handle multilevel BOMs and routing


Subject:
Simplify shipping process to eliminate wasted time and unnecessary paperwork approvals.

Problem Desc:
Eliminate the manual paperwork to authorize shipments.  Use electronic means.


Subject:
Improve monitoring and measurement by implementing SBS Quality system tools

Problem Desc:
Evaluate SBS tools to improve QMS systems

Containment:
Reduce labor
Improve measures of effectiveness
Identify problems and resolve them faster
Improve Customer satisfaction


Problem Desc:
One finding: Internal audit of purchasing found improper use of purchase requisition forms (forms were not properly signed and approved).

Containment:
Immediately require all PRs receive Purchasing managers approval until all corrective actions are implemented and validated.


Subject:
Internal Audit of Shipping and Receiving Process

Problem Desc:
Performed a process audit on Shipping and receiving.

Finding: receiving paperwork is not being archived as per spec SR0024

Containment:
Review spec and change archive practice to match procedure


Problem Desc:
Human Resources, spec HR-0001 through HR-0020.
Finding:  Job applications do not require previous experience to be documented in sufficient detail


Subject:
CAR generated from Audit Number:  A-1000

Problem Desc:
Audit Number: A-1000  Lead Auditor:  H. George; Purchasing, materials mgmt

Containment:
Perform immediate stand-up meeting with all employees to review the procedures


Subject:
CAR generated from Audit Number:  A-1004

Problem Desc:
Audit Number: A-1004  Lead Auditor:  G. Smith; All Final Inspection processes


Subject:
Internal Audit of Corrective and Preventive Actions

Problem Desc:
Audited the entire organization as per section 8.5.2 - 3 of the ISO 9001:2000 standard.

Findings:  Several CARs have not been reviewed and updated in a timely fashion.  Weekly CAR meetings have been cancelled due to holiday vacations with no back-ups assigned.


Problem Desc:
All Parts damaged in shipment - Packaging not correct


Problem Desc:
Broken upon receipt.  Possible packaging issue.

Under investigation.

Containment:
Stopped all packaging and shipping until packaging is investigated.


Problem Desc:
Pem nut doesn't fit in hold drilled on 25-0098-09


Problem Desc:
Platen was cracked when package was opened


Problem Desc:
Receiving clerk dropped box resulting in a dented sealing surface.


Problem Desc:
Wrong revision was put on the part purchase order, delivery was delayed and $250 expedite fees were charged to deliver a replacement part.

Containment:
Implemented full document review for purchased WIP.


Problem Desc:
Fed Ex dropped package in transit (shock indicator failed)


Subject:
Mixed parts in inventory control stored may result in kitting errors and delays/lost productivity

Problem Desc:
Part 45-5454-01 and 45-5454-010 look very similar and may get mixed causing significant delays in kitting and production.  Risk of Quality issue is low since parts cannot be switched during assembly.


Subject:
Potential assembly problem with 45-2154-01

Problem Desc:
for assy  45-2154-01, PN  45-2151-01 can be assembled 90° out of rotation.

Containment:
Hold stand-up meetings to make assemblers aware of the potential problem.


Subject:
PAR generated from Audit Number:  A-1000


Problem Desc:
Eliminate gallon bottles of IPA on manufacturing floor to reduce the likely and severity of fires.


Subject:
Packaging labels are easy to confuse with other customers

Problem Desc:
WH specific box labels look just like CoorsTor labels and can easily be confused resulting in improperly labeled product sent to a Customer

Containment:
Highlight issue on all stand-up meeting; solicit help from S&R workers; Put sign on both labels to double check until corrective action can be taken


Problem Desc:
Current network access to quality databases are on a restricted.  Must change network folder privileges to ensure only authorized personnel have read / write access to quality databases.


Subject:
Crate and implement test jig for part #05-0001-21

Problem Desc:
Without an accurate gap measurement, the part could fail final fit


Problem Desc:
-Review Quality Objectives
-Review Customer Survey results
-Review Vendor Performance
-Review EHS Compliance
-Review Corporate Quality Objectives

Containment:
Quality Objectives
Customer Survey results
Vendor Performance
EHS Compliance Permits
Results of Internal Audits

Comment:
Next meeting scheduled for 3rd week of new Quarter


Subject:
Supplier 1 delivered 3 late shipments in a row

Problem Desc:
Supplier 1 delivered 3 late shipments in a row.  Upon investigation, the wrong receiving building was entered by Supplier 1.

Containment:
None needed - no orders in process - immediate fix required.


Subject:
Supplier CAR (SCAR):  Repeatedly late deliveries from Supplier OLD Inc. in QQ2'05

Problem Desc:
OLD has delivered late on 63 out of 90 or 70% of all deliveries in Q2'04.  This supplier CAR was issued to OLD on 7/1 and OLD must respond with effective corrective action by 7/7

Containment:
OLD to Hire new personnel to cover shortage in Shipping and receiving.


Problem Desc:
Supplier shipping wrong PN despite correct PN in their catalog and specified on PO

Containment:
Stop all receipts - place all receipts in MRB quarantine


Subject:
Scratched parts (P/N 55/01523-01) delivered late

Problem Desc:
55/01523-01 on PO# 32098 received 5/1 was 4 days late and 10 out of 100 parts were scratched.


Problem Desc:
UPS has misses 4 of the last 5 4:30pm pick-ups.


Subject:
CAR Created from Nonconformance NC-00032

Problem Desc:
Failed incoming Concentricity measurement on CMM-01     65446657


Subject:
CAR Created from Nonconformance NC-00041


Subject:
CAR generated from Audit Number:  AR-01000

Problem Desc:
Audit Number: AR-01000  Lead Auditor:  H. George; Purchasing, materials mgmt


Subject:
PAR generated from Audit Number:  AR-01000


Subject:
CAR Created from Nonconformance NC-00050


Problem Desc:
- Review previous Actions
- Review Safety Incidents and near misses
- Review status of all open Safety CARs (owners to report)
- Facility Safety Audit

Containment:
- Reviewed all previous meeting Actions / updates were made
- Review Safety Incidents and near misses 
   - no incidents to report
   - One near miss:  Started CAR-2232 to address 
- Review status of all open Safety CARs (owners to report)
    - Updates to the Quality DB were made
- Facility Safety Audit
    -see attached checklist
    -started CAR-2233 to address punch list items


Containment:
Staffing levels for cost control
 - details 
 - details
 - details
 - details
 - details


Problem Desc:
Under investigation:  Part arrived damaged, severe scratches and dents - possible shipping damage


Subject:
Example of SCAR form for Supplier to complete

Problem Desc:
Supplier 3 to complete by 7/1/2015:
.
.
.
.
.
.


Problem Desc:
Implement regular safety Audits to identify and prevent safety issues.


Problem Desc:
Enter the problem description, in great detail, here.

Containment:
How to immediately stop problem form spreading


Problem Desc:
Audit Number: AR-01189  Lead Auditor:  Mie Uyagi
Finding Desc


Problem Desc:
Audit Number: AR-01189  Lead Auditor:  Mie Uyagi
Major Finding:  Finding Desc 2; Reference:  8.3.1


Problem Desc:
Audit Number: AR-01192  Lead Auditor:  
Major Finding:  1) First article inspection reports required for all new parts (as per specification) - FAIR was not performed for new part on manufacturing floor
2) In process inspection was not complete on work order in process
3) Final inspection document was incomplete: functional testing (pressure test) was not documented and cosmetic inspection was not documented
4) Customer drawing specifies water test, pressurized air test was performed


Problem Desc:
Audit Number: AR-01000  Lead Auditor:  H. George
Minor Finding:  EVIDENCE OF EFFECTIVE ACTIONS BEING TAKEN BASED ON ADEQUATE ROOT CAUSE ANALYSIS WAS NOT EVIDENT FOR SOME OF THE KPIS/OBJECTIVES THAT WERE NOT MET. THIS INCLUDES THE FOLLOWING FAILED TARGETS: LATE CORRECTIVE ACTIONS, # OF NON-CONFORMANCES, AND SUPPLIER PERFORMANCE.; Reference:  10.1IMPROVEMENT (	IS-18314-07)


# Category

Description:
pertains to all aspects of the organization


# t_Audit

AuditReason:
Regular scheduled Internal QMS Audit as required by our Quality manual

Weaknesses:
Not all checklists are as complete ans necessary

Conclusions:
Overall:  Very good process and documentation - only minor findings


AuditTeam:
Harry Doolittle, Nancy Goodale, John Cwynar


AuditReason:
Audit required due to multiple incidents of non-conforming product escapes.

AuditMethod:
physical observation of work practices, procedure review, data validation


AuditReason:
What is the status and importance of the process or area audited?


AuditDesc:
Supplier packaging work instructions and training / refer to CAR-XXXX


AuditDesc:
Internal QMS audit ISO 9001 section 4 and 5

Strengths:
good documentation and well trained stafff

Weaknesses:
Greater clarity needed in specifications and practice


# t_AuditFindings

FindingDescription:
Practice does not match procedure, PO routing is not performed as per spec


FindingDescription:
New Employee performing inspection has not been trained - no evidence of proper training records


FindingDescription:
section is not clearly worded - may be ambiguous.  Should be re-written


FindingDescription:
1) First article inspection reports required for all new parts (as per specification) - FAIR was not performed for new part on manufacturing floor
2) In process inspection was not complete on work order in process
3) Final inspection document was incomplete: functional testing (pressure test) was not documented and cosmetic inspection was not documented
4) Customer drawing specifies water test, pressurized air test was performed


FindingDescription:
EVIDENCE OF EFFECTIVE ACTIONS BEING TAKEN BASED ON ADEQUATE ROOT CAUSE ANALYSIS WAS NOT EVIDENT FOR SOME OF THE KPIS/OBJECTIVES THAT WERE NOT MET. THIS INCLUDES THE FOLLOWING FAILED TARGETS: LATE CORRECTIVE ACTIONS, # OF NON-CONFORMANCES, AND SUPPLIER PERFORMANCE.


FindingDescription:
No objective evidence to prove following procedure


FindingDescription:
specification does not include case for section 4.4


FindingDescription:
weak alignment to the standard - should be improved


# t_AuditLinkedFiles

FileHyperlink:
Linked File here#http://Linked File here#


FileHyperlink:
link to audit checklist#http://link to audit checklist#


# t_AuditTypes

AuditTypeDescription:
Internal Quality management System Audit


AuditTypeDescription:
Customer audit of our internal processes


# t_Classification

DescriptionFull:
Critical Characteristic, Safety or Government Regulation


DescriptionFull:
Form, fit, or function, affect Customer satisfaction


DescriptionFull:
Significant Characteristic, affects Customer satisfaction


# t_CotO

QualityPolicy:
To deliver the best total value in Quality Management Software by delivering simple, efficient quality compliance tools across multiple platcorms.

Scope:
Quality Mangement Software development, sales, and marketing
Custom database solutions
Manufacturing Execution Software


# t_DBRevisions

ChangeDescription:
Fixed bug in QMS reports where it printed multiples if multiple root causes were entered


ChangeDescription:
Fix bug in f_CAR where NOW was used to time stamp date init (this caused format issues on reports)


ChangeDescription:
Add Audit schedule functionality + reporting


ChangeDescription:
Improve report formats, add error trapping on action completion dates (avoid Null values with action closed; open action with completion date entered)


ChangeDescription:
Modify Report format to make look more professional; fix "Output To" button bug (wasn't working


ChangeDescription:
Add new fields to Car Data table, edit forms / reports, revise forms and report formats


ChangeDescription:
fix bugs in part number chart, fix bug in car report


ChangeDescription:
Fix bug where preventive action appears multiple times if there are multiple root causes; sort actions on car reports / forms  by action; Delete unused queries and forms; change the conformance tab from "nonconformance " to "comments and Attachments "; fix spelling error: Traking;


ChangeDescription:
fix tab order on non conformance form;Add part number revision to nine conformance forms and reports


ChangeDescription:
Added CompanyAbbreviation to t_MyCompanyInfo + forms + rpts, modify can shrink=Yes on sub reports


ChangeDescription:
Minor format upgrades for consistent look and feel, fix bug in PAR Rpt (multiple PARs)


ChangeDescription:
fix rework flag bug on NC rpt (labels swapped)


ChangeDescription:
Added nonconformance by customer report and nonconformance by part number reports


ChangeDescription:
Fixed FA report bug where Rework flag and Use as is flag were mis- labeled


ChangeDescription:
Fixed bug on output survey (survey form)


ChangeDescription:
Changed PAR heading to "Detailed Description of Potential Non-Conformance:" on rpts and form


ChangeDescription:
fix typo in PAR report; add Cust complaint analysis;fix "q_ List All NCs for a Customer"


ChangeDescription:
hide action type; add action status for "needs validation"


ChangeDescription:
Fix bug on f_Employee where Active field has afterupdate event referring to TDB fields


ChangeDescription:
Add Trend chart capabilities for CARs and NCs;  fix bug in CAR report where Action type is not filtered properly


ChangeDescription:
Fix bug in f_MyCompanyInfo to display fax number w/o scroll; expand t_MyCompanyInfo.confidential to 255 char; allow can grow in reports


ChangeDescription:
Fix bug In failure analysis report (Tracking mis-spelled)  fix bug and open nonconformance report where description was swapped for subject


ChangeDescription:
Change the nonconformance escalation to a CAR--> write the new CAR(copy the NC details into a new CAR) and maintain the nonconformance; Add Customer SCAR field to NC form and reports; Add Cust SCAR field when CARType = 11=Cust complaint


ChangeDescription:
Change CAR trend reports to default printer; sort f_NC by CAR#


ChangeDescription:
Minor labeling error on reports; standardize button font


ChangeDescription:
Add fields to t_MyCompnyInfo for NC Doc Number and FA Doc Number; fix NC report reference to CARDocNumber


ChangeDescription:
Added tracking number to email message and as caption to all CAR/PAR/CI/QMS/FA/NC reports; Changed Return to Customer to Sender on NC reports; Made Tracking Number fields larger; deleted Tracking# from CAR/PAR/SCAR/IA/CI report header since it conflicted with the tracking # field


ChangeDescription:
Set all CAR# fields to Cn Grow=YES on all reports; f_NC search button did not work - fixed; fix major bug in action type (set all action types to Corrective/Preventive/CI/QMS + modify forms and reports


ChangeDescription:
Added R_OpenSCARsActionsPending to Config CAR rpts


ChangeDescription:
Add Doc and Revision field for NC and FA Reports (footers)


ChangeDescription:
Deleted CAR_data.Owner and removed from all queries/rpts; simplified relationships


ChangeDescription:
Add instructions to  f_SetUp for document use + made subforms currentpage; f_NC:  added date due, stuff SN into Prob desc when convert to CAR, add actions tab, created 3 NC types with use code =5.  Created NC pareto by Type.  Created Open NCs with Actions pending.


ChangeDescription:
F_ContImp:  changed tab order and green instruction


ChangeDescription:
Added explicit QtyRwk, QtyUAI, Downgraded option + Qty, to NC form/reports


ChangeDescription:
Adds CIP config report form and related reports; added NC Scrap report + NC report for date  range


ChangeDescription:
Added error trapping to validation subf on f_NC


ChangeDescription:
Corrected bug in displaying proper Part number filed on NC reports R_NC_ConfigbyPN,R_NC_ConfigbyDefect,R_NC_ConfigByType


ChangeDescription:
Fixed Doc ID bug in footer of NC reports R_PrintNC & R_SpecificNC, fix typo on f_NC


ChangeDescription:
Changed SCAR form Typo; changed NC graph tables to read NC not CAR; added new monthly trend charts for NC, CAR, SCAR, and PAR; Added new PAR report form.


ChangeDescription:
Added t_Departments, DeptID to t_Employee; t_Teams; deleted TEAMS


ChangeDescription:
Fix left join bug in q_directory & q_directory_NC


ChangeDescription:
Fix bug in Nonconformance queries where looking for CAT Type = 10 and not use code=5


ChangeDescription:
fix teams bug in CI report; fix bug in NC directory.


ChangeDescription:
Correct Use code = 1 for query in CARs for Customer report; add IA permission check to audit schedule + IA record forms


ChangeDescription:
Format all hyperlinks as hyperlink in forms


ChangeDescription:
Made Qty field wider to view 5 digits on NC reports


ChangeDescription:
Increased field width in cost field in 7 reports.  Added scrap summary count to 2 reports.


ChangeDescription:
Fixed bug where (q_List all open NC) open NC report included closed NCs and Open PARs included closed PARS (q_List all open PARS)


ChangeDescription:
reduce action status to a single column on all forms; modify button layout on all forms; add buttons to navigate to reports from CAR/PAR forms; Add a 9th Switchboard navigation catrgory;add Customer list; add supplier list;; add listOrder for CAR Status; make q_4printNC left join CAR_Data to t_NC


ChangeDescription:
Added frequency, AuditReason, and AuditMethod to t_Audit + forms and reports


ChangeDescription:
modified Open criteria "[CAR Status].[General Status]" = "open" in many querries


ChangeDescription:
fixed CI bug where actions were incorrectly labeled as "Corrective" instead of "CI"


ChangeDescription:
fixed internal audit bug wehere CAR / PAR required code was not executing


ChangeDescription:
fixed bug in SCAR report where CA were not showing; enabled multiple linked files (unlimited)


ChangeDescription:
added DateInit to CAR and PAR Statistics reports


ChangeDescription:
Added 5Whys to Root Cause Analysis; new Root Cause Tab


ChangeDescription:
Reformated NC reports to fit on one page; minor formatting tweeks on CAR reports


ChangeDescription:
Added site filter to all config reports; minor format changes to some reports


ChangeDescription:
Added double click buttons to open Customer, vendor, and parts tables from CAR form (need to add functionality to other forms); modified email button on CAR/PAR/NC/SCAR/CI/and QMS forms to populate the CAR?PAR/etc owner's email


ChangeDescription:
Sort R_OpenActionsByOwner by ECD; updated all reports for proper field names (so excel exports have good column headings)


ChangeDescription:
fixed bug on emp privileges subform (SCAR was locked); Added double click buttons to Parts, Vendors, and Customer forms to  SCAR, NC, and IA forms


ChangeDescription:
Added feature to all Actions forms:  [Original ECD] autopopulates [Curr ECD] if null


ChangeDescription:
fix bug in NC report NC by category pareto where NC table entry was needed (right join).


ChangeDescription:
Changed Action status from "Complete; permanent" to "Complete; EFFECTIVE" and from "Complete; not valid" to "Complete; Ineffective"; Add field to "Actions" table for "Effective" - Y/N  modify f_Validation subf; add logic after update for new Effectiv field; widen Tracking # on QMS report


ChangeDescription:
Added CAR_Type to Config rpts with yellow fields to indicate which filters apply; change CAR fr to include SCARs to allow SCARs to be re classified.  Add event to CAR Rpt for NoData warning + cancel.  Fix bug in PAR for where PAR actions were classified as "Corrective"; modify PAR report


ChangeDescription:
Fix bug in IA form/report that separates corrective from containment actions.  Add preventive actions to SCAR form/report


ChangeDescription:
Add containment actions to IA report; replace containment date with sched for review and due dates in Rs-Header-NC.


ChangeDescription:
added multiple hyperlinked files to the Audit form.  T_AuditLinkedFiles; [f_AuditLinkedFiles subf];eliminated input masks from zip dodes and phone numbers for international users; make comments for Src Code VB


ChangeDescription:
Added code to update validation subf depending if CA or PA tab is selected.


ChangeDescription:
change CAR and PAR Detailed stats reports for fixed values; format width of columns


ChangeDescription:
modified CAR report formats to increase the tracking number field width; changed noData response to the OnActivate event for all reports


ChangeDescription:
changed noData response to the OnActivate event for all reports


ChangeDescription:
fixed bug in QMS review Actions subreport; add filters to Internal Audit form.


ChangeDescription:
Added InitiatedByID to CAR,PAR,IA,SCAR, NC forms


ChangeDescription:
Fixed A4 print format problem on NC reports; added Customer and Vendor filters on CAR reports; expanded use of CAR_Type filter on CAR reports


ChangeDescription:
Added logic to NC form to warn if NC was previously converted to a CAR. Fixed minor bugs in NC by  Cust and Supplier (PN rev appeared in PN field); fixed bug in Actions sub form and sub report causing actions to be missing.


ChangeDescription:
Adjsuted Customer / supplier hyperlink buttons; fix minor format issues; add CAR / PAR age to reports and forms; display only users with passwords in splashcreen


ChangeDescription:
Changed Autonumber sequence to 00000 format. Re-numbered all CARs.  Fixed bug in email list generation  (if user does not have an email address)


ChangeDescription:
Improve Internal audits; add fields for strengths, weakness, conclusions


ChangeDescription:
Add autosave on f_Setup company info/doc details forms


ChangeDescription:
Fixed bug in "Click to add to audit sched"; made Audit department a combo box; added Audit type to sched.  Fixed bug in f_Validation subf where 0 was displayed on Effective? - now is "No" by default.


ChangeDescription:
Modified AutoNumber code to update Intiiated By only if NULL; fix invisible customer/vendor buttons on f_NC; expand width of fields in Rs_Team


ChangeDescription:
Simplified report switchboard (go straight to f_ConfigRpts); revise Sched for review query/report; add sched fo review to f_ConfigRpts; f_PAR change "sched for" to "Sched for review"


ChangeDescription:
f_Employee made Last, First, and dept yellow/required; modify f_Teams subs to make dept optional; modify Rs_Teams to make dept optional; added checks for null filters of f_ConfigRpts, f_ConfigPARRpts,f_ConfigNCRpts; f_Directory:  added re-query to after update on date fields; widened to 9"


ChangeDescription:
Added Department field to CAR/PAR/NC; modified reports to add Department; added department filter to configurable CAR/PAR/NC reports - modified all associated reports for Dept filter


ChangeDescription:
Changed group from Date init to CAR# on Open CARs/SCARs with actions; changed PAR report date field width; re-formatted age in reports; make site and department Yellow (req) in all forms.  Re-formatted Open CAR reports (added table layouts). Allowed all NC report fields to grow. F_Departments:  changed DeptNum name from DeptID to DeptNum


ChangeDescription:
Imported All into new DB; changed Save as menu item to  "DoCmd.RunCommand acCmdSaveRecord"


ChangeDescription:
Changed Project# to PO; Riser# to Tracking #


ChangeDescription:
convert NC Root Cause to CAR root cause when "Convert to CAR" btn is selected; set [DateInit] = date; set initiatedByID = [pEMPIDLogIn]


ChangeDescription:
eliminate use of DoCmd.DoMenuItem acFormBar to DoCmd.RunCommand in all code


Object:
t_LinkedFiles; f_NC, F_CAR, f_PAR, F_ContImp, F_QMS, f_Meeting


ChangeDescription:
Substitute f_Meeting for f_QMS; Create Meeting Manager; add new CAR Type = 7 = Meeting


ChangeDescription:
Add structure for meeting types; add f_MeetingType to f_Set-up


ChangeDescription:
Fixed default printer problem on FA rpt; changed "All sites" to "All departments" in trend reports message


ChangeDescription:
Change delete method from run SQL to    DoCmd.RunCommand acCmdDeleteRecord / DoCmd.RunCommand acCmdRecordsGoToPrevious


ChangeDescription:
Fix bug in deleting PAR/CAR after CARReq/PAR Req afterupdate ; Add site field when creating CAR/PAR


ChangeDescription:
added error handling code for No Data event; added comment field


ChangeDescription:
fix bug where Meeting comment was displayed:  changed to actions.comment


ChangeDescription:
All Rs_Sctions subRpts:  Changed all dates to short; added IIF statement in query to handle NULL in Owner


ChangeDescription:
set default value for [Effective] = "unvalidated"


ChangeDescription:
Added acFormatPDF when emailing a report that should only be displated in pdf form


ChangeDescription:
changed pic image size mode = stretch; modified background to improve SBS logo


ChangeDescription:
Adjusted 3rd row top = 0.3639 and Can Grop on 2nd row


ChangeDescription:
Added before + after update checks on closed date


ChangeDescription:
Fixed bug where CAR_ID was required before t_Nonconformance record could be written; added Private Function NULLS() As Boolean


ChangeDescription:
Add before update event on Effective to check for Date Closed


ChangeDescription:
set to default printer; Change On no data error to On Activate


ChangeDescription:
add filters to f_CAR; delete f_SCAR+ f_InternalAudit ->use f_CAR


Object:
f_Employee; f_splashscreen; f_CAR, PAR,CI,Meeting,Audit, survey

ChangeDescription:
add detailed privileges for Add/Edit/Delete; update code to all affected forms


ChangeDescription:
replaced with CHRT_CustSatAvg1; simplified switchboard for survey menu


ChangeDescription:
set MS Activex references to version 2.8


ChangeDescription:
reviewed for bugs; set most fields to grow; activated alt row color; fixed SCAR rpts (typeID =9)


ChangeDescription:
if delete car created from Audit, reset fields in t_Audit linking to CARID


ChangeDescription:
Set input mask to password for all key fields


ChangeDescription:
add email capability for CAR open actions by action owner and delinnquent actions to action owners


ChangeDescription:
set unbound objects to Curre ECD, Date Due, Date Valid


ChangeDescription:
Add new forms/reports/querries from FMEA DB 1.01.150823


ChangeDescription:
fix bug in saving record with null desc; fix logic on electronic signature; display only emp with approval priv in approval list; display only emp with close priv in close list; lock form if close is approved


ChangeDescription:
Added logic to handle Status = closed; require date closed if status closed


Object:
f_ContImp; f_CAR; f_NC; f_meeting; f_Audit; f_PAR

ChangeDescription:
Add save if dirty to Report and directory buttons (    If Me.Dirty Then DoCmd.RunCommand acCmdSaveRecord )


ChangeDescription:
change heading from 8 D approved to Actions approved


ChangeDescription:
Add ActionPriorityHeading to f_MyCompanyInfo; delete from f_DocumentDetails


ChangeDescription:
deleted table "t_Site" and created query called t_Site from [Site Table]


ChangeDescription:
add Report_Activate event for no data condition


ChangeDescription:
make Aduit Type yellow to indicate required field


ChangeDescription:
fix bug in date check:  changeMe![Date Cont Approv] afterupdate to ElseIf Me![Date Init] > Me![Date Cont Approv] Then


ChangeDescription:
add double click event to take you to the desired record


ChangeDescription:
Change "Downgrade" to "Re-grade" to be consistent with ISO 9001:2015


ChangeDescription:
changed pic sizemode to stretch to avoid Access 2016 bug


ChangeDescription:
fixed bug in email lookup for email delinquent action rpt and email open actions rpt - filters still do not apply to email list.


ChangeDescription:
Make Audit Num required; modify code to write temp audit num


ChangeDescription:
add HoldNoticeTitle; HoldNoticeSubTitle; HoldDocNumber fields; add fields to set-up forms


ChangeDescription:
Add new field for audit finding category (FindingCategoryID); add new table and form to edit (set-up);


ChangeDescription:
add new table and form to edit (set-up); modify set-up form to add Audit tab with 3 sub-tabs


ChangeDescription:
deleted details ection; added Rs_Header-NC


ChangeDescription:
change save login info from save to append query


ChangeDescription:
Position hyperlink buttons over Customer and Supplier headings


ChangeDescription:
Add SWOT analysis for ISO 9001:2015 compliance


ChangeDescription:
format Audit Num same as f_Audit         rs!AuditNum = "AR-" & Format(rs!AuditID, "00000"


ChangeDescription:
Add R_ScheduledCAR_PAR to report list (existing report)


ChangeDescription:
align double click buttons to labels (Customers, Vendors, parts)


ChangeDescription:
Add Global Open actions by Owner report to CAR & NC reports


ChangeDescription:
Change Key index to ClassificationID (Autonumber)


ChangeDescription:
changed "Containment Action" to "Action" in heading


ChangeDescription:
Add new field for risk assessment Yea/No; add to set-up and report


Object:
f_CAR; f_NC; f_PAR; f_Actions subf; f_Actions Ncsubf; f_Actions Prevsubf, etc.

ChangeDescription:
eliminate all f_Validation subforms; condense validation on to single form f_Actions subf


ChangeDescription:
force RPN to requery after S/O/D update (add after update event)


Object:
f_CAR; f_PAR; f_NC; f_Meeting; f_CI, f_Audit


ChangeDescription:
delete code On Open to hide Nave pane - causes error with runtime version


Object:
f_PAR; f_CAR; f_ContImp; f_Meeting; f_NC; f_MAINMENU


ChangeDescription:
Add automatic tracking number configuration


ChangeDescription:
add new report; f_ConfigNCRpts set on focus event to highlight filters


ChangeDescription:
Update for colors and filter values; add counts where appropriate


ChangeDescription:
add code to Mail CAR rpt button to send SCAR report if SCAR type


Object:
f_CAR; f_NC; f_PAR; f_Meeting; f_Contimp; f_FMEA;

ChangeDescription:
add default =EMPIDLogIn(); add function EMPIDLogIn() to set person logged in as owner/initiator


ChangeDescription:
Add NCType filter; modify 1st columkn reports; R_NCFrequency_ScrapByMonth; R_NCFrequencyByMonth_b; C_NCfrequency_CostbyMonth; R_NC4DateRange; R_NCStatistics


ChangeDescription:
Add error checking when transitioning from Fail modes subf to actions subf


ChangeDescription:
added Audit type filter; report clean-up = add no data error; alt row color


ChangeDescription:
modify autonumber to autopoplate required fields


ChangeDescription:
moved pie chart legend closer to title to avoid interferance with occasional pie chart labels


ChangeDescription:
Delete R_ListAuditSchedule; create 2 reports R_AuditSchedule_a & b to handle config rpts and form report


ChangeDescription:
Add scheduled filter; modify Open filter


ChangeDescription:
Add idle time monitor; smart close (compact & repair if needed)


ChangeDescription:
f_SetUpMisc New form; separate info from f_MyCompanyInfo


ChangeDescription:
Add error checking for required fields before CAR created; and before saved


ChangeDescription:
Add Classification to affected FMEA reports


ChangeDescription:
Limit subject field size to 255 characters when creating a car; limit date init date to short date (not time) when convert to a CAR


ChangeDescription:
Change all objects Special Effect = flat; add top margins and blue color to all action forms


ChangeDescription:
eliminate actions table to show only single record


ChangeDescription:
change font to 9 on filter detail fields


ChangeDescription:
change Cuase to Cause in name; change all associated rpts


ChangeDescription:
Add root cause reports back into NC reports (was present in early version)


ChangeDescription:
add fields for status and type (to integrate with QMS version)


ChangeDescription:
Add check for missing containment and missing Root Cause (if configured)


ChangeDescription:
Add table; add form; add parameters for RC check / Containment check on closure


ChangeDescription:
fix code if no pIDLEMINUTES is calculated


ChangeDescription:
Add optional checks for missing Root cause (ReqRC4CARClose), missing containment on CAR closure (ReqCont4CARClose)


ChangeDescription:
Add checks for missing containment and missing Root cause if checks are configured


Object:
f_NC; Rs_PrintNC_dispo; R_PrintNC; R_PrintFA; R_NCHoldNotice

ChangeDescription:
Make minorformat changes to NC form; Add subform to NC report / FA report to make box surrounding Dispo size with rework instructions


ChangeDescription:
replace datasource with updateable query for SQL version (bug only affects SQL version)


ChangeDescription:
Convert f_Employee to SQL compatible form; add new forms f_EmpPW & f_EmpPriv; add delete credentials button


ChangeDescription:
modufy ValidateRegKey to allow for keys starting with 0


ChangeDescription:
Change update of dummy field for subform; 
Form_AfterUpdate()      Forms!f_FMEA.Form!FMEADetailID = Me!FMEADetailID


ChangeDescription:
StateOrProvince field expand from 11 to 35 char to match SQL version


ChangeDescription:
add top margin to align column headings; EXPAND graph widths


ChangeDescription:
add left margin to header rpts to improve readability


ChangeDescription:
add code to check for missing required fields beforeUpdate


ChangeDescription:
add me! Back into code checking before Update for required fields


ChangeDescription:
Add code to 1) AfterUpdate:  create CARID in t_Nonconformance if none exists 2) Click AutoNumber:  create CARID in t_Nonconformance if none exists  3) add default functions for DeptID and Site


ChangeDescription:
add default functions for DeptID and Site


ChangeDescription:
Expand legend, set font = 8, remove legend border


ChangeDescription:
on got focus for scrap report, add yellow for type filter;
on got focus for Root Cause Pareto report, add yellow for type filter;


ChangeDescription:
Improve NC report format / highlighted groupings


Object:
f_NC; f_CAR; f_PAR; f_ContImp; f_FMEA; f_Audit

ChangeDescription:
add code to confirm tracking number change before update


ChangeDescription:
eleiminate reference to QMS meeting in caption


ChangeDescription:
Add logic to Disposition tab to correlate Dispo flags true false  with Qty >0


ChangeDescription:
modified View index set to {Action ID], deleted and re-connected to new view with new index


ChangeDescription:
modify queries to explicitly filter for CAR Type


ChangeDescription:
Modift buttons to remove "CIP" reference; remove images


Object:
f_CAR; f_NC; f_PAR; f_QMS; f_FMEA; f_SWOT; f_ContImp

ChangeDescription:
Modify all name combo boxes to sort by [Active], [LastName] to display inactive employees at the bottom of the list


ChangeDescription:
Add ComputerUserName and ComputerName fields to table StartUp and code to populate ir on  f_Splashscreen login


ChangeDescription:
ON OPEN:  Add code to lock NC# (CAR#) if config parameter LockNCNum=YES


ChangeDescription:
ON OPEN:  Add code to lock CAR# if config parameter LockCARNum=YES


ChangeDescription:
re-structure form; add team members to email CC


Object:
f_COTO, f_InterestedParties, f_InterestedPartyIssues; f_Lessons; f_LessonsCAR Subf


ChangeDescription:
expand tracking number prefix field size from 5 to 10 char


ChangeDescription:
added Active identifyer and sortOrder to ALL employee lists


ChangeDescription:
Change column heading Title to Subject; hide subject column if NC is selected


ChangeDescription:
add 5 new fields to f_Audit:  StatusID, ApprovedByEmpID, DateApproved, ClosedByEmpID, DateClosed


Object:
f_FB; t_FB; f_FBCategory; t_FBCategory; f_FBDetail; t_FBDetail; R_FB


ChangeDescription:
Fix bug with double-click to open CAR/NC/PAR


ChangeDescription:
fix spelling error Occurrance -> Occurrence


ChangeDescription:
Add button to auto-assign formatted tracking number


ChangeDescription:
unlock [DateClosed]; autopopulate [DateClosed] when closed by is entered


ChangeDescription:
Added Survey button; enables all previous survey functionality


ChangeDescription:
Add filters for active / inactive employees


ChangeDescription:
delete table t_FBCategory as it is not used


ChangeDescription:
Add new report; eliminate unused supplier filter


ChangeDescription:
Add new report / chart C_NCbySupplier; modify NC report form


ChangeDescription:
Change heading from "Cont. Imp." to "Project#"


ChangeDescription:
change CIP to Project; change CIP# to Tracking #; minor format changes


ChangeDescription:
Change password validation logic to explicitly require rs!Password = Password


ChangeDescription:
Change all e- sig to reqire password for recordset in combobox


ChangeDescription:
fix bug when apply auto number save NC & refresh record instead of requery form and Find record


ChangeDescription:
Major release adding Safety incidents; Haz mat trxns; Job hazard assessments


ChangeDescription:
Eliminate  v_Dashboard;  substitute q_Dashoard;
eliminate v_DashboardActions; substitute q_DashboardActions


ChangeDescription:
update alternate row colors on forms and reports; add report header color #DFE5ED


ChangeDescription:
eleiminate dashboard fiters from affecting Action filters - they are independent


ChangeDescription:
only open actions are shown; eliminate open/closed filters


ChangeDescription:
Fixed format issue:  set time values to fixed/1


ChangeDescription:
fixed bug:  changed filter to [General Status]="Open"


ChangeDescription:
Add  code to unlock NC/CAR# if test is false (Else  Me![CAR#].Locked = True)


# t_Detection

DescriptionFull:
Sure that the potential failure will be found or prevented before reaching the next customer


DescriptionFull:
Almost certain that the potential failure will be found or prevented before reaching the next customer


DescriptionFull:
Low likelihood that the potential failure will reach the next customer undetected


DescriptionFull:
Controls may detect or prevent the potential failure from reaching the next customer


DescriptionFull:
Moderate likelihood that the potential failure will reach the next customer


DescriptionFull:
Controls are unlikely to detect or prevent the potential failure from reaching the next customer


DescriptionFull:
Poor likelihood that the potential failure will be detected or prevented before reaching the next customer


DescriptionFull:
Very poor likelihood that the potential failure will be detected or prevented before reaching the next customer


DescriptionFull:
Current controls probably will not even detect the potential failure


DescriptionFull:
Absolute certainty that the current controls will not detect the potential failure


# t_EmailListHeader

emailListDesc:
email sent to this list for CAR approvals required


# t_FB

Effect:
Broken 0.047" diam pins on 200mm  Bonding


Effect:
Scratches on PN 02-55655 after Final inspection before packaging


# t_FMEAActions

Action:
implement automation to print all labels directly from Work Order number

ValidationCriteria:
labels automatically printed without errors


# t_FMEAActionStatus

Description:
Action not complete and/or not validated


Description:
Action is complete, validated, and effective


Description:
Action is complete but not valid or ineffective


Description:
Action is complete, but validation is needed


# t_FMEADetail

Effect:
overheat: burned product = scrap
Under temp:  poor seal = rework or escape to customer complaint

Cause:
sensor failure
wrong recipe selected
manual override of recipe


Cause:
Human error
Poor Training
Bad lighting / environment


Effect:
ship wrong product
ship improperly labeled product

Cause:
Human error
Poor Training
manual process - no automation


Requirement:
No damage to material; correct material as per job traveler; at proper stage in process

Cause:
mixed paperwork; drop/damage in transport


Effect:
scrap, re-work, customer complaint (if escape)


Cause:
part transfer scratches, part dropped human error


# t_IncidentFollowup

EventDescription:
supervisor checked on employee at end of shift; changed bandage; all looked OK


EventDescription:
@ Redi-care; employee cleared for work - no restrictions


# t_IncidentImpact

ImpactDescription:
Minor First Aid Required (band-aid, ice, simple bandage)


ImpactDescription:
resulted in an illness requiring medical attention


# t_Incidents

IncidentDescription:
Employee cut finger on sharp edge of shelf while loading parts

InjuryDescription:
1" laceration (not deep) on index finger, right hand.  Minor bleeding stopped within 5 minutes, band aid applied


IncidentDescription:
Incident Desc
Incident Desc
Incident Desc
Incident Desc
Incident Desc
Incident Desc
Incident Desc
Incident Desc

WitnessObservations:
witnessed By Joe Cool:  described incident


IncidentDescription:
Employee cound cut finger on sharp edge of packaging material


IncidentDescription:
Slipped and fell on wet floor due to leaking water fountain

ContributingFactors:
insufficient mintenance and inspection of drinking fountain


# t_IncidentType

IncidentTypeDescription:
incident that may have resulted in an inury


IncidentTypeDescription:
incident that may have resulted in equipment or property damage


IncidentTypeDescription:
incident resulting in equipment or property damage


# t_InterestedParty

InterestedPartyDescr:
Key resources for the execution of strategy and objectives

Needs_Expectations:
• Need the right resources for the job
 • Need the right training/knowledge for those resources
 • Need a common locations to store controlled information
 • Need procedures and processes to follow to ensure good outcomes
 • Need communication among internal stakeholders
 • Need common culture/value set


InterestedPartyDescr:
Strategic goals and financial well being

Needs_Expectations:
• Need evidence of continued growth
 • Need evidence of progress on new product development
 • Need fiscally responsible spending


InterestedPartyDescr:
Has direct responsibility for management of the company

Needs_Expectations:
• Need increasing sales
 • Need controlled costs
 • Need adequate supplier base to deliver on sales
 • Need adequate staff to get work accomplished
 • Need progress on product pipeline
 • Need reliable equipment and facilities for R&D activities


InterestedPartyDescr:
Concerned with potential litigations against company

Needs_Expectations:
• Need to limit exposure to product liability
 • Need conformance of the organization's operations to the law


InterestedPartyDescr:
Audit for ISO 9001 compliance, issue registration certificates


Needs_Expectations:
• Need product that has high reliability over a long life
 • Need products that are easy to maintain when access to a product is difficult
 • Need products that are low risk for the grid
 • Need product offerings that are customizable or fit a wide range of applications
 • Need evidence of compliance with product specifications
 • Need evidence of compliance with standards and/or regulations like FCC or CE
 • Need certainty that supplied property will be kept safe and controlled in an acceptable manner


Needs_Expectations:
• Need the manufacture of  products to be safe for the environment and public health
 • Interested in preserving the environment through the utilization of renewable energy

Communications:
Indirect, from Customers or Regulatory Bodies, opinion polls


InterestedPartyDescr:
Mandate regulatory requirements for our customers.  Influence our customers decisions on purchases, what types of products to by and the requirements of those products

Needs_Expectations:
• Require that utilities maintain high reliability
 • Require that utilities integrate new generation sources like renewables into the Grid
 • Require that utilities spend capital on new projects
 • Require that utilities control the types of products that go on the Grid
 • Require that utilities address cybersecurity concerns

Communications:
meetings with officials and policy makers


InterestedPartyDescr:
Supply us with critical design services (mechanical, software, firmware)

Needs_Expectations:
• Need clear communication of orders and order requirements
 • Need clear understanding of ' schedule needs
 • Expect to be paid promptly and accurate for work performed
 • Need clear communication of drawings and other engineering requirements
 • Need clear communication of ' quality requirements
 • Need clear communication channels with  for quality problems
 • Need input into the design process to improve manufacturability
 • Need opportunity to provide feedback on issues to continuously improve quality outcomes

Communications:
Direct communication about specific issues, ECOs and deviations


InterestedPartyDescr:
Supply our contract manufacturer with components and sub assemblies

Needs_Expectations:
• Need clear communication from supplier to sub-supplier for orders and order requirements
 • Need clear understanding of ' schedule needs
 • Expect to be paid promptly and accurate for work performed
 • Need clear communication from supplier to sub-supplier for drawings and other engineering requirements
 • Need clear communication from supplier to sub-supplier for ' quality requirements
 • Need clear communication channels with  for quality problems

Communications:
Direct communication about specific issues, ECOs  and Deviations


InterestedPartyDescr:
Federal agency overseing occupational health and safety

Needs_Expectations:
• Need  to comply with federal occupational health and safety requirements


InterestedPartyDescr:
Enforces ITAR / EAR requirements, Prohibits certain transaction with some countries; EPA regulations

Needs_Expectations:
• Need  to comply with Cal-OSHA requirements
 • Need  to comply with health and safety laws
 • Need  to comply with environmental requlations


InterestedPartyDescr:
California agency overseing occupational health and safety

Needs_Expectations:
• Need  to comply with State occupational health and safety requirements


Needs_Expectations:
• Need  to comply with Hazardous Material reporting, storage and disposal requirements (HMBP exempt)


Needs_Expectations:
• Need  to comply with waste dissposal / recycling requirements
 • Need  to comply with business licensing requirements


# t_InterestedPartyIssues

IPIssue:
Employees need the right resources for the job

Mitigation:
Equipment and building maintenance, provision of resources

Records:
Purchase Order Records, Management review records


IPIssue:
Need communication among internal stakeholders

Mitigation:
Infrastructure provided including outlook, slack, Meetings like Executive Priorities, Quarterly Town halls, Communication guiding principal


IPIssue:
Need procedures and processes to follow to ensure good outcomes


IPIssue:
Employees need adequate training and knowledge


IPIssue:
Need common locations to store controlled information


Mitigation:
Deliver high quality product, have high yield for manufacturing, efficient QMS

Records:
Financials, Quality Objective results, Management Reviews


Mitigation:
Design and Development, R&D Activities, Compliance Testing


Mitigation:
Ensure High Customer Satisfaction to ensure return customers

Records:
Sales Forecasts, Sales Actuals, Customer Satisfaction Surveys


IPIssue:
Establish and meet corporate goals and objectives


Mitigation:
Ensure High Customer Satisfaction to ensure return customers, Design and Development, Customer Requirements Gathering


Mitigation:
FMECA, Design and Development, R&D Activities, Compliance Testing

Records:
Systems Meetings, product design meetings


IPIssue:
Need adequate staff to get work accomplished


IPIssue:
Concerned with company's exposure to liability.  Limit Product liability.

ProcessesAffected:
Contract Review, Purchase Order Terms and Conditions

Mitigation:
Correct language in PO's and Contracts with customers.  Risk understood and mitigated.


Mitigation:
Management Review Activity, Contract Review

Records:
Contracts, Management Review, Legal Documents


Mitigation:
Non disclosure Agreements for employees, consultants and suppliers, Contract Review with Customers

Records:
Contracts, Signed NDA's and other legal documents


IPIssue:
Need products that are safe and meet all established requirements

Mitigation:
Customer Requirements Gathering, Design and Development, Risk Analysis For Products


IPIssue:
Need certainty that supplied property will be kept safe and controlled in an acceptable manner

Mitigation:
Supplier Quality Management, Quality Manual customer property policy


IPIssue:
Need compliance with QMS standards and/or other applicable regulations

Mitigation:
Customer Requirements Gathering, Design and Development, Compliance Test


IPIssue:
Need product that has high reliability over a long life


IPIssue:
Product is inert or recyclable at end of life

Mitigation:
Product Management, Customer Requirements Gathering


IPIssue:
Interested in preserving the environment through the utilization of renewable energy


IPIssue:
Need the manufacture of  products to be safe for the environment and public health

Mitigation:
Design and Development, Supplier Quality Management, environmental requirements flow down

Records:
Design Records, Agile Production Records, Compliance Reports


IPIssue:
Expect to be paid promptly and accurate for work performed

Mitigation:
Purchase Order Request Form, Purchase Order Terms and Conditions


IPIssue:
Need opportunity to provide feedback on issues to continuously improve quality outcomes

Mitigation:
SCAR Process, Supplier Change Notices, Quality Alerts


# t_Lessons

LearnedLesson:
Ensure New employees have structured training defined with Manager approval for dedicated training hours


# t_Linked Files

FileHyperlink:
use Ctrl-K to link to a file#http://use Ctrl-K to link to a file#


FileHyperlink:
Use Ctrl-K to enter a new hyperlink#http://Use Ctrl-K to enter a new hyperlink#


FileHyperlink:
Right Click to edit existing hyperlink#http://Right Click to edit existing hyperlink#


FileHyperlink:
Use Ctrl-K to enter a Hyperlink#http://Use Ctrl-K to enter a Hyperlink#


FileHyperlink:
Written Audit Checklist form#http://Written Audit Checklist form#


FileHyperlink:
Use Ctrl-K to add a link#http://Use Ctrl-K to add a link#


FileHyperlink:
Project Gantt Chart#http://Project Gantt Chart#


FileHyperlink:
link a file here#http://link a file here#


FileHyperlink:
add linked file here#http://add linked file here#


# t_MyCompanyConfig

Description:
Idle Time (in minutes):  Close DB if idle time is exceeded


Description:
Containment Required for CAR closure? (YES or NO)


Description:
Root Cause Required for CAR closure? (YES or NO)


Description:
Lock NC# field? (YES or NO)
Use AutoNumber function only.


Description:
Lock CAR# field? (YES or NO)
Use AutoNumber function only.


Description:
Lessons Tracking number heading or  label


Description:
Require CAR Containment Approval before closure? (YES or NO)


Description:
Require Root Cause and CA Plan Approval before Closure?


Description:
Require Final CAR Approval before Closure?


# t_MyCompanyInfo

Confidential:
Confidential - do not duplicate or distribute without permission


# t_NonConformance

FailureAnalysis:
Interview:  area was cluttered, clerk tripped over box on floor and dropped part


FailureAnalysis:
Fed Ex was responsible - shock indicator failed on receipt


Disposition:
Do step 1  - Oper_____  Date______
Inspec as per WI-098765   Oper_____ Date_____


FailureAnalysis:
Inspected packaging and found substandard materials in use


FailureAnalysis:
Detail test results, investigation methodology, investigation results, forensics

Disposition:
Bin 1 (Qty = 40) rework as per standard work instructions  Initial________Date________
Bin 2 (Qty = 40) Use as is     Initial________Date________
Bin 3 (Qty = 40) scrap           Initial________Date________


# t_Occurrence

DescriptionFull:
Low failure rate with supporting documentation


DescriptionFull:
Low failure rate without supporting documentation


DescriptionFull:
Relatively moderate failure rate with supporting documentation


DescriptionFull:
Moderate failure rate without supporting documentation


DescriptionFull:
Relatively high failure rate with supporting documentation


DescriptionFull:
High failure rate without supporting documentation


DescriptionFull:
Failure is almost certain based on warranty data or test results


DescriptionFull:
Assured of failure based on warranty data or test results


# t_PN

Description:
Mixing Nozzle, Posi-Mixer 24 Element, .380" OD


# t_QType

Description:
Answer is  score from 1 to 10 (ten is the highest)


# t_RootCause

RootCauseDesc:
Significant force is required to separate parts.  When force is applied it is separates unevenly on pin causing the pin to break.
Hardened pins are used (brittle)


RootCauseDesc:
Technician did not identify that there was a different flag to be used.  A detailed parts list is not available to identify which parts go with which disk.

1Why:
Traveler did not specify correct part to use.

3Why:
Failed to recognize new part requirements on NPI


RootCauseDesc:
Investigating.
Need method/jig to measure flag alignment.
Suspect:  1) shims/plates interaction with flag alignment. 2) 
Can the customer send the defective disk back to STS for investigation?


RootCauseDesc:
Operator error, no written procedure to follow.


RootCauseDesc:
QMS systems and business processes still under development.


RootCauseDesc:
none - action is required to prevent potential (future) occurrences


RootCauseDesc:
Must make a 10% increase in On time Delivery in Q3 to meet goal - see CAR XXXX


RootCauseDesc:
Human error: not following written procedures

1Why:
inadequate experience on purchasing process and in particular with the Purchase Order approval process

2Why:
Training program does not require a minimum of activity before certification

3Why:
Not thought to be a significant training objective

4Why:
previous experience did not highlight this concern


RootCauseDesc:
Increase in demand for their product and lack of effective resource planning.


RootCauseDesc:
Parts arriving from the distributor are in dark bags and are not individually labeled with Part numbers on outside.


RootCauseDesc:
No designated fixturing for operation to prevent future occurrences.

3Why:
proper design review did not highlight need for fixture


RootCauseDesc:
No tooling or fixtures are available to apply even force on part.


RootCauseDesc:
S&R clerk failed to check the spec for proper packing materials

1Why:
clerk stated she was not aware of the instructions in the spec

2Why:
clerk stated her training was incomplete

3Why:
clerk was not trained and evaluated effectively

4Why:
not enough time spent on training / trainer not effective

5Why:
mgmt expectations not clearly established and executed


RootCauseDesc:
failed to identify the need for back-ups while on vacation


RootCauseDesc:
One new Temporary employee had not been properly trained


RootCauseDesc:
cluttered work area exposed trip hazards


RootCauseDesc:
Failed to follow procedure to check each extinguisher


RootCauseDesc:
Supplier claimed new employees were not trained well.


RootCauseDesc:
Existing employees not following shipment schedule


RootCauseDesc:
Failed to follow software installation checklist


RootCauseDesc:
incomplete info before complaint was made


RootCauseDesc:
Customer changed the shipping requirements but never communicated the change to us.


RootCauseDesc:
Training re-certification not performed (Need SBS Training Database)


RootCauseDesc:
No training given to new employees before starting job


RootCauseDesc:
Training was performed by word of mouth - not using the procedure

1Why:
Train the trainer training class was not given


1Why:
practice was changed without document update

3Why:
supervisor did not identify spec change was needed


RootCauseDesc:
for regular cleaning / 5s in office area


# t_RootCauseType

Description:
training was not effective in preventing the non-conformance


Description:
technician failed to follow existing procedures


Description:
technician accidentally made an error or mistake


Description:
equipment malfunction causing the  non-conformance


Description:
Work environment is incorrect or inadequate


Description:
Procedure was available but inadequate or incorrect


Description:
Poor resource or project planning and execution


Description:
non-conformance results from the fundamental design


Description:
non-conformance results from the fundamental process


# t_Severity

DescriptionFull:
Customer will not notice the adverse effect or it is insignificant


DescriptionFull:
Customer will probably experience slight annoyance


DescriptionFull:
Customer will experience annoyance due to the slight degradation of performance


DescriptionFull:
Customer dissatisfaction due to reduced performance


DescriptionFull:
Customer is made uncomfortable or their productivity is reduced by the continued degradation of the effect


DescriptionFull:
Warranty repair or significant manufacturing or assembly complaint


DescriptionFull:
High degree of customer dissatisfaction due to component failure without complete loss of function.  Productivity impacted by high scrap or rework levels.


DescriptionFull:
Very high degree of dissatisfaction due to the loss of function without a negative impact on safety or governmental regulations


DescriptionFull:
Customer endangered due to the adverse effect on safe system performance with warning before failure or violation of governmental regulations


DescriptionFull:
Customer endangered due to the adverse effect on safe system performance without warning before failure or violation of governmental regulations


# t_Status

SDescription:
Item was waived by the appropriate management


# t_Survey

Survey_Instructions:
Thank you for participating in our survey.  Your responses will help us understand our Customers and improve our products and services.

Please complete all questions that apply.

Survey_EndInstructions:
Please complete survey and mail it to the address above or electronically scan the completed document and email it to  JJ@email.com.

Thank you for your response.


Survey_Instructions:
We are constantly looking for ways to improve the quality of our services and support; to do this, we need to know what you think.  We’d really appreciate it if you would take just a few minutes to respond to the handful of questions below.   As a valued customer, how you rate our work is the most important information we can get.  Please help us do the job you deserve - the best possible!

Survey_EndInstructions:
Please return this completed survey via email to Norm Fish at norman.fish@amkotron.com


# t_SurveyQuestion

Question:
How would you rate our overall Customer Service organization?


Question:
Is our Customer service responsive to your needs?


Question:
Does Customer Service go the extra mile to solve problems?


Question:
Did you have any unanswered calls or inquiries in the last 3 months?


Question:
Do you have a Certified Quality System (ISO, QS/TS, AS)?


Question:
How do you rate the overall Engineering organization?


Question:
How do you rate project completion against schedule?


Question:
How do you rate our engineering responsiveness?


Question:
Please comment on perceived strengths of our Engineering Services


Question:
Please comment on perceived weaknesses of our Engineering Services


Question:
Do you have internal measurements of On Time Delivery?


Question:
Do you have clearly defined on-time delivery goals established?


Question:
Are you meeting your On time delivery goals for our company?


Question:
Do you have a formal corrective and preventive action system?


Question:
Please comment on our Service performance.


Question:
Please comment on our on-time delivery performance.


Question:
Please comment on our responsiveness to you needs.


Question:
How do you rate the First Article process?


Question:
How can we best improve the Engineering organization?


Question:
Please comment on perceived strengths of our Customer Service


Question:
Please comment on perceived weaknesses of our Customer Service


Question:
How can we best improve the Customer Service organization?


Question:
How would you rate our overall supplier performance?


Question:
What do you consider as our overall strengths?


Question:
How do you rate our overall product quality?


Question:
Please comment on our overall product quality.


Question:
What do you consider as our overall weaknesses?


Question:
Is our Sales Representative responsive to your needs?


Question:
Does Sales Representative go the extra mile to solve problems?


Question:
Please comment on perceived strengths of our Sales Representative


Question:
Please comment on perceived weaknesses of our Sales Representative


Question:
How would you rate our overall Sales organization?


Question:
How can we best improve the Sales organization?


# t_SurveyRespDetail

Result_Comment:
Excellent Customer service - my highest rating.


# t_SWOT

Description:
SWOT for the company wide marketing organization including structure, and objectives


Description:
Risk analysis of new venture with Porduct C


# t_SWOTActions

Action:
get quote on print media; add to budget;


# t_SWOTDetail

ItemDescription:
highly subject to google index algorithm


ItemDescription:
Increase marketing budget to include social media ads


ItemDescription:
Competitors gaining google rank at our expense


ItemDescription:
Product is 10 years old and technology may be changing


ItemDescription:
Cash is available for new product development


ItemDescription:
Competitor A may get to market before we can release new product


